{
 "vendor": "Zendesk",
 "count": 7,
 "events": [
  {
   "id": "c9cdb5a08d",
   "vendor": "Zendesk",
   "vendor_slug": "zendesk",
   "category": "crm",
   "product": "Legacy *.ultimate.ai AI Agents API base URL deprecated",
   "change_type": "deprecation",
   "announce_date": null,
   "effective_date": "2026-07-01",
   "date_precision": "day",
   "replacement": null,
   "summary": "May 19, 2026 Deprecated AI Agents API base URL Starting July 1, 2026, the legacy *.ultimate.ai API base URL is deprecated.",
   "source_url": "https://developer.zendesk.com/api-reference/changelog/changelog/",
   "url": "https://deadcanary.io/event/zendesk-legacy-ultimate-ai-ai-agents-api-base-url-deprecated-c9cd/"
  },
  {
   "id": "abf037cba7",
   "vendor": "Zendesk",
   "vendor_slug": "zendesk",
   "category": "crm",
   "product": "Legacy custom objects fully removed (July 2026)",
   "change_type": "shutdown",
   "announce_date": null,
   "effective_date": "2026-07-01",
   "date_precision": "month",
   "replacement": null,
   "summary": "July 7, 2025 Breaking change Legacy custom objects Starting January 15, 2026, you will no longer be able to create new legacy custom objects or relationships.",
   "source_url": "https://developer.zendesk.com/api-reference/changelog/changelog/",
   "url": "https://deadcanary.io/event/zendesk-legacy-custom-objects-fully-removed-july-2026-abf0/"
  },
  {
   "id": "5e88ecc5d1",
   "vendor": "Zendesk",
   "vendor_slug": "zendesk",
   "category": "crm",
   "product": "Phased end-of-life of API tokens begins",
   "change_type": "deprecation",
   "announce_date": null,
   "effective_date": "2026-07-28",
   "date_precision": "day",
   "replacement": null,
   "summary": "Starting July 28, 2026, Zendesk will begin a phased end-of-life process for API tokens.",
   "source_url": "https://developer.zendesk.com/api-reference/changelog/changelog/",
   "url": "https://deadcanary.io/event/zendesk-phased-end-of-life-of-api-tokens-begins-5e88/"
  },
  {
   "id": "365c6a12dd",
   "vendor": "Zendesk",
   "vendor_slug": "zendesk",
   "category": "crm",
   "product": "Assets API purchase_cost becomes object (breaking)",
   "change_type": "breaking",
   "announce_date": null,
   "effective_date": "2026-08-06",
   "date_precision": "day",
   "replacement": null,
   "summary": "July 6, 2026 Breaking change IT Asset Management Assets API Starting August 6, 2026, the purchase_cost field on assets will change from a plain number to an object with amount and currency properties.",
   "source_url": "https://developer.zendesk.com/api-reference/changelog/changelog/",
   "url": "https://deadcanary.io/event/zendesk-assets-api-purchase-cost-becomes-object-breaking-365c/"
  },
  {
   "id": "b1c27785c5",
   "vendor": "Zendesk",
   "vendor_slug": "zendesk",
   "category": "crm",
   "product": "Help Center Templating API v1-v3 end of life begins",
   "change_type": "version_sunset",
   "announce_date": null,
   "effective_date": "2026-09-14",
   "date_precision": "day",
   "replacement": null,
   "summary": "Starting September 14, 2026, Zendesk will begin a phased end-of-life process for Help Center Templating API v1, v2, and v3.",
   "source_url": "https://developer.zendesk.com/api-reference/changelog/changelog/",
   "url": "https://deadcanary.io/event/zendesk-help-center-templating-api-v1-v3-end-of-life-begins-b1c2/"
  },
  {
   "id": "7875a9348a",
   "vendor": "Zendesk",
   "vendor_slug": "zendesk",
   "category": "crm",
   "product": "All remaining API tokens permanently deactivated",
   "change_type": "shutdown",
   "announce_date": null,
   "effective_date": "2027-04-30",
   "date_precision": "day",
   "replacement": null,
   "summary": "On April 30, 2027, all remaining API tokens will be permanently deactivated.",
   "source_url": "https://developer.zendesk.com/api-reference/changelog/changelog/",
   "url": "https://deadcanary.io/event/zendesk-all-remaining-api-tokens-permanently-deactivated-7875/"
  },
  {
   "id": "81ce2e7a39",
   "vendor": "Zendesk",
   "vendor_slug": "zendesk",
   "category": "crm",
   "product": "Zendesk Sell retired",
   "change_type": "shutdown",
   "announce_date": null,
   "effective_date": "2027-08-31",
   "date_precision": "day",
   "replacement": null,
   "summary": "Sep 9, 2025 Deprecated Zendesk Sell Starting August 31, 2027, Zendesk Sell will be retired.",
   "source_url": "https://developer.zendesk.com/api-reference/changelog/changelog/",
   "url": "https://deadcanary.io/event/zendesk-zendesk-sell-retired-81ce/"
  }
 ]
}