BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//deadcanary.io//Dead Canary//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Dead Canary: Zendesk
X-WR-CALDESC:API shutdowns\, deprecations and breaking changes from deadca
 nary.io
REFRESH-INTERVAL;VALUE=DURATION:PT12H
X-PUBLISHED-TTL:PT12H
BEGIN:VEVENT
UID:c9cdb5a08d@deadcanary.io
DTSTAMP:20261018T074458Z
DTSTART;VALUE=DATE:20260701
DTEND;VALUE=DATE:20260702
SUMMARY:☠ Zendesk: Legacy *.ultimate.ai AI Agents API base URL deprecate
 d (Deprecation)
DESCRIPTION:May 19\, 2026 Deprecated AI Agents API base URL Starting July 
 1\, 2026\, the legacy *.ultimate.ai API base URL is deprecated.\n\nSource
 : https://developer.zendesk.com/api-reference/changelog/changelog/\nDetai
 ls: https://deadcanary.io/event/zendesk-legacy-ultimate-ai-ai-agents-api-
 base-url-deprecated-c9cd/
URL:https://deadcanary.io/event/zendesk-legacy-ultimate-ai-ai-agents-api-b
 ase-url-deprecated-c9cd/
TRANSP:TRANSPARENT
END:VEVENT
BEGIN:VEVENT
UID:abf037cba7@deadcanary.io
DTSTAMP:20261018T074458Z
DTSTART;VALUE=DATE:20260701
DTEND;VALUE=DATE:20260702
SUMMARY:☠ Zendesk: Legacy custom objects fully removed (July 2026) (Shut
 down)
DESCRIPTION:July 7\, 2025 Breaking change Legacy custom objects Starting J
 anuary 15\, 2026\, you will no longer be able to create new legacy custom
  objects or relationships.\n\nSource: https://developer.zendesk.com/api-r
 eference/changelog/changelog/\nDetails: https://deadcanary.io/event/zende
 sk-legacy-custom-objects-fully-removed-july-2026-abf0/
URL:https://deadcanary.io/event/zendesk-legacy-custom-objects-fully-remove
 d-july-2026-abf0/
TRANSP:TRANSPARENT
END:VEVENT
BEGIN:VEVENT
UID:5e88ecc5d1@deadcanary.io
DTSTAMP:20261018T074458Z
DTSTART;VALUE=DATE:20260728
DTEND;VALUE=DATE:20260729
SUMMARY:☠ Zendesk: Phased end-of-life of API tokens begins (Deprecation)
DESCRIPTION:Starting July 28\, 2026\, Zendesk will begin a phased end-of-l
 ife process for API tokens.\n\nSource: https://developer.zendesk.com/api-
 reference/changelog/changelog/\nDetails: https://deadcanary.io/event/zend
 esk-phased-end-of-life-of-api-tokens-begins-5e88/
URL:https://deadcanary.io/event/zendesk-phased-end-of-life-of-api-tokens-b
 egins-5e88/
TRANSP:TRANSPARENT
END:VEVENT
BEGIN:VEVENT
UID:365c6a12dd@deadcanary.io
DTSTAMP:20261018T074458Z
DTSTART;VALUE=DATE:20260806
DTEND;VALUE=DATE:20260807
SUMMARY:☠ Zendesk: Assets API purchase_cost becomes object (breaking) (B
 reaking change)
DESCRIPTION:July 6\, 2026 Breaking change IT Asset Management Assets API S
 tarting August 6\, 2026\, the purchase_cost field on assets will change f
 rom a plain number to an object with amount and currency properties.\n\nS
 ource: https://developer.zendesk.com/api-reference/changelog/changelog/\n
 Details: https://deadcanary.io/event/zendesk-assets-api-purchase-cost-bec
 omes-object-breaking-365c/
URL:https://deadcanary.io/event/zendesk-assets-api-purchase-cost-becomes-o
 bject-breaking-365c/
TRANSP:TRANSPARENT
END:VEVENT
BEGIN:VEVENT
UID:b1c27785c5@deadcanary.io
DTSTAMP:20261018T074458Z
DTSTART;VALUE=DATE:20260914
DTEND;VALUE=DATE:20260915
SUMMARY:☠ Zendesk: Help Center Templating API v1-v3 end of life begins (
 Version sunset)
DESCRIPTION:Starting September 14\, 2026\, Zendesk will begin a phased end
 -of-life process for Help Center Templating API v1\, v2\, and v3.\n\nSour
 ce: https://developer.zendesk.com/api-reference/changelog/changelog/\nDet
 ails: https://deadcanary.io/event/zendesk-help-center-templating-api-v1-v
 3-end-of-life-begins-b1c2/
URL:https://deadcanary.io/event/zendesk-help-center-templating-api-v1-v3-e
 nd-of-life-begins-b1c2/
TRANSP:TRANSPARENT
END:VEVENT
BEGIN:VEVENT
UID:7875a9348a@deadcanary.io
DTSTAMP:20261018T074458Z
DTSTART;VALUE=DATE:20270430
DTEND;VALUE=DATE:20270501
SUMMARY:☠ Zendesk: All remaining API tokens permanently deactivated (Shu
 tdown)
DESCRIPTION:On April 30\, 2027\, all remaining API tokens will be permanen
 tly deactivated.\n\nSource: https://developer.zendesk.com/api-reference/c
 hangelog/changelog/\nDetails: https://deadcanary.io/event/zendesk-all-rem
 aining-api-tokens-permanently-deactivated-7875/
URL:https://deadcanary.io/event/zendesk-all-remaining-api-tokens-permanent
 ly-deactivated-7875/
TRANSP:TRANSPARENT
END:VEVENT
BEGIN:VEVENT
UID:81ce2e7a39@deadcanary.io
DTSTAMP:20261018T074458Z
DTSTART;VALUE=DATE:20270831
DTEND;VALUE=DATE:20270901
SUMMARY:☠ Zendesk: Zendesk Sell retired (Shutdown)
DESCRIPTION:Sep 9\, 2025 Deprecated Zendesk Sell Starting August 31\, 2027
 \, Zendesk Sell will be retired.\n\nSource: https://developer.zendesk.com
 /api-reference/changelog/changelog/\nDetails: https://deadcanary.io/event
 /zendesk-zendesk-sell-retired-81ce/
URL:https://deadcanary.io/event/zendesk-zendesk-sell-retired-81ce/
TRANSP:TRANSPARENT
END:VEVENT
END:VCALENDAR