CRM & support
10 upcoming, 8 recently killed.
Upcoming
- Microsoft DynamicsDataverse for Teams environment creationShutdown
New Dataverse for Teams environments can no longer be created starting November 15, 2026.
- Microsoft DynamicsUnmanaged developer environmentsDeprecation
Unmanaged developer environments, including Power Apps Developer Plan ones, are deprecated: creation ends November 15, 2026, suspension December 15, 2026, deletion January 15, 2027.
- HubSpotPipelines API v1 sunsetVersion sunset
Pipelines API V1 Sunset: December 4, 2026.
- Microsoft DynamicsUnmanaged developer environments (Power Apps)Shutdown
Existing unmanaged developer environments are suspended from 2026-12-15 and deleted starting 2027-01-15.
- HubSpotv4 APIsVersion sunset
Support for v4 APIs ends on March 30, 2027, on a separate timeline announced earlier in the year.
- ZendeskAll remaining API tokens permanently deactivatedShutdown
On April 30, 2027, all remaining API tokens will be permanently deactivated.
- ZendeskZendesk Sell retiredShutdown
Sep 9, 2025 Deprecated Zendesk Sell Starting August 31, 2027, Zendesk Sell will be retired.
- HubSpotLegacy v1-v3 APIs and legacy apps unsupportedShutdown
At Fall Spotlight on September 15, HubSpot is announcing the end of support for v1-v3 APIs, legacy public apps, and legacy private apps, all with a September 2027 enforcement date.
- Microsoft DynamicsDataverse for Teams environments (suspension)Shutdown
Dataverse for Teams environments not upgraded to Dataverse are suspended on September 15, 2027, making their apps and data unavailable.
- Microsoft DynamicsDataverse for Teams environments decommissionedShutdown
Existing Dataverse for Teams environments that aren't upgraded to Dataverse are suspended on September 15, 2026 and de
Recently killed
- ZendeskHelp Center Templating API v1-v3 end of life beginsVersion sunset
Starting September 14, 2026, Zendesk will begin a phased end-of-life process for Help Center Templating API v1, v2, and v3.
- Microsoft DynamicsPower Automate maker portal help chatbot (PVA)Shutdown
The Power Virtual Agents help chatbot in the Power Automate maker portal is removed from all pages effective September 9, 2026.
- HubSpotCRM API write-validation enforcement in 2026-09 API version (breaking)Breaking change
Breaking Change: CRM API Write Validation Enforcement Starting with the 2026-09 API Version.
- Microsoft DynamicsPower Automate mobile app deprecated/removed from storesShutdown
Effective August 31, 2026, the Power Automate mobile app for iOS and Android is deprecated.
- ZendeskAssets API purchase_cost becomes object (breaking)Breaking change
July 6, 2026 Breaking change IT Asset Management Assets API Starting August 6, 2026, the purchase_cost field on assets will change from a plain number to an object with amount and currency properties.
- ZendeskPhased end-of-life of API tokens beginsDeprecation
Starting July 28, 2026, Zendesk will begin a phased end-of-life process for API tokens.
- ZendeskLegacy custom objects fully removed (July 2026)Shutdown
July 7, 2025 Breaking change Legacy custom objects Starting January 15, 2026, you will no longer be able to create new legacy custom objects or relationships.
- ZendeskLegacy *.ultimate.ai AI Agents API base URL deprecatedDeprecation
May 19, 2026 Deprecated AI Agents API base URL Starting July 1, 2026, the legacy *.ultimate.ai API base URL is deprecated.